Cancellation and Refund Policy - Maa Tara Shop
Cancellation Policy
You have the right to cancel your order within 24 hours of placing it. If you decide to cancel, please contact our customer support team at support@maatarashop.com with your order number for assistance.
Refund Policy
We want you to be completely satisfied with your purchase. If you are not happy with your order, you may request a refund within 30 days of receiving the product. To initiate a refund, please follow these steps:
- Contact our customer support team at support@maatarashop.com with your order number and the reason for the refund.
- Our team will guide you through the return process, if applicable.
- Once we receive the returned items and inspect them, we will process the refund to your original payment method.
Refund Processing Time
Refunds will be processed within 5-7 business days after receiving the returned items. The time it takes for the refund to appear in your account may vary depending on your payment method and financial institution.
Exceptions
Please note that custom or personalized items are exempt from being returned or refunded unless they are defective or damaged upon receipt. In such cases, please contact our customer support team for further assistance.
Contact Information
If you have any questions or concerns regarding our Cancellation and Refund Policy, please contact us at refund@maatarashop.com.
Thank you for shopping with Maa Tara Shop!